Welcome to the EB Claims Service Center
Access your essential member services quickly and securely. Select a service below to continue.
Important: EB Claims Filing Update
Claims are now handled separately from Letter of Authorization requests.
We have created the new EB Claims Management System to make claims filing and support better. Employee Benefits claims are now handled separately from Letter of Authorization (LOA) requests, allowing us to manage each service more clearly and efficiently.
Because of this improvement, you have been redirected from the Helpdesk Service Center to the dedicated EB Claims Service Center. This is now the place to file and manage your Employee Benefits claims.
For a new reimbursement request, select Claim Reimbursement below, choose your claim type and provider, download the required forms, and submit your ticket. If you already filed a request, select Check Ticket Status to view its latest update. Our goal is to provide you with a faster, clearer, and better claims service.